Privacy Policy

This website is a property of AGENCY ONE INSURANCE, LLC. At AGENCY ONE INSURANCE, LLC, we are committed to protecting your privacy as a visitor to this website and as our customer. To our visitors and to our customers, we offer this pledge:

AGENCY ONE INSURANCE, LLC, is the owner of the information, which is collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection

We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this website. When you enroll for an insurance policy at AGENCY ONE INSURANCE, LLC, we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of AGENCY ONE INSURANCE, LLC, so we can provide you with policyholder service. The employees of AGENCY ONE INSURANCE, LLC, are each required to sign and acknowledge a Confidentiality And Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.

When you purchase an insurance policy from AGENCY ONE INSURANCE, LLC, you will pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder Of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file.

When you send us e-mail from this website, you will provide us with certain personally identifiable information including your e-mail address.


Our website uses cookies. A cookie is a piece of data that is stored on your device as a result of visiting this website. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features.

Our website is built on the Squarespace platform, and we therefore use the cookies inherent to the functioning of our Squarespace-built site. We use a combination of functional / required cookies, as well as analytics / performance cookies. A further breakdown of the types of cookies our Squarespace-built site uses can be viewed here.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access certain features of our website correctly or at all.

Third Party Links

This website may contain links to third party websites that are not controlled by AGENCY ONE INSURANCE, LLC. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that AGENCY ONE INSURANCE, LLC, is not responsible for the content of third party websites linked to AGENCY ONE INSURANCE, LLC, nor are we responsible for the privacy policy or practices of third party websites linked to AGENCY ONE INSURANCE, LLC. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with AGENCY ONE INSURANCE, LLC. If you should link to a third party website from AGENCY ONE INSURANCE, LLC, we strongly encourage you to review and become familiar with that website's privacy policy.

Changes In Our Privacy Policy

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our Privacy Policy, please feel free to contact us at:

Christine M. Heed
805 East Washington Street, Suite 220
Medina, OH 44256